Kids Pass Customer Survey Prize Draw: Terms and Conditions

These terms govern the free prize draw for a £500 Amazon.co.uk gift card, offered to invited Kids Pass customers who complete the summer customer survey.

1. Promoter

1.1 The promoter is Digital Rewards Group Limited, registered in England and Wales under company number 08924065, whose registered office is at Charter House, 2 Woodlands Road, Altrincham, WA14 1HF ("we", "us"), trading as Kids Pass.

1.2 By entering, you agree to these terms.

2. Who can enter

2.1 The draw is open only to UK residents aged 18 or over who have received a personal survey invitation from us by email.

2.2 Our employees, their immediate families, and anyone professionally connected with the draw cannot enter.

2.3 We may ask the winner for proof of age, identity and eligibility. If they cannot provide it, we may disqualify them and draw another winner.

3. How to enter

3.1 To enter, complete and submit the survey using the link in your invitation email. You must answer all required questions; optional questions can be skipped without affecting your entry.

3.2 The draw opens on 23:59 (UK Time) 14th October 2026 and closes at 23:59 (UK time) on 30 October 2026. Entries received after this time will not count.

3.3 One entry per person. Further submissions by the same person will be disregarded.

3.4 No purchase or payment is necessary. Entry does not depend on whether you are a current or former Kids Pass member, or on the answers you give.

3.5 Entries made by automated means, through third parties, or in breach of these terms are invalid.

3.6 Agreeing or declining to take part in the follow-up telephone survey does not affect your entry.

4. The prize

4.1 There is one prize: a £500 Amazon.co.uk e-gift card.

4.2 The prize is non-transferable. There is no cash alternative and no alternative prize, except under 4.3.

4.3 If the prize becomes unavailable for reasons beyond our control, we may substitute a prize of equal or greater value.

4.4 The gift card is subject to Amazon's own gift card terms, including any expiry date and restrictions on use.

5. Winner selection and notification

5.1 The winner will be chosen at random from all valid entries within 5 working days of the closing date. The draw will be made by a verifiable random selection process.

5.2 We will notify the winner by email, using the address their invitation was sent to, within 7 days of the draw.

5.3 The winner must reply within 14 days of notification to claim the prize. If they do not, or if they are found to be ineligible, we may draw another winner under the same rules.

5.4 The gift card will be sent by email within 28 days of the winner confirming their details.

5.5 From 13th October 2026, anyone can request the winner's surname and county by emailing [email protected]. The winner may object to this information being shared, or ask for less to be shared, by telling us when they claim the prize.

5.6 We will not use the winner's name or image in any publicity without their prior consent.

6. Your data

6.1 We will use your personal data to run the draw, contact the winner, deliver the prize and meet our legal obligations.

6.2 Your survey answers will be matched to your membership record and used for research, as set out in our Privacy Policy.

6.3 We will not share your data with Amazon or any other third party for marketing purposes. We handle all personal data in line with UK data protection law and our privacy policy.

7. General

7.1 Our decision on all matters relating to the draw is final. We will not enter into correspondence about it.

7.2 We may cancel, suspend or change the draw or these terms if circumstances beyond our reasonable control make it necessary. We will act fairly towards entrants and tell them of any material change.

7.3 We are not responsible for entries that are lost, delayed or incomplete because of technical faults. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or any liability that cannot be limited by law.

7.4 These terms are governed by the law of England and Wales. The courts of England and Wales have non-exclusive jurisdiction.

8. Amazon notice

Amazon is not a sponsor of, or connected with, this prize draw.